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Privacy Policy

This Privacy Policy (the "Policy") governs all aspects of how EXPERT COMPUTERS ("EXPERT COMPUTERS", "We", "Us") collects, uses, maintains and discloses personal information from all users ("Users", "You" or "Your") of this website.

EXPERT COMPUTERS values Your Privacy

EXPERT COMPUTERS is committed to protecting the confidentially of all information entrusted to it by Users. EXPERT COMPUTERS has prepared this Policy to inform Users of our policy and practices concerning the collection, use and disclosure of Personal Information.

Personal Information that EXPERT COMPUTERS collects.

EXPERT COMPUTERS, from time-to-time, may collect personally identifiable information ("Personal Information") from Users. This includes name, address, phone numbers, email addresses that You provide, information collected electronically about how You use our website (e.g. by tracking the number of unique pageviews received by the pages of the website) or via cookies. "Cookies" are files or pieces of information that may be stored in Your computer's hard drive when You visit our website. Cookies are also used to remember that You may have already provided Personal Information to Us and as a result, they help speed up Your future activities when accessing our website. The cookies are persistent cookies and reside on the Your Internet browser for three (3) months. EXPERT COMPUTERS does not share Personal Information obtained through cookies with any third parties.
Most Internet browsers are initially set to accept cookies. If You do not wish to accept cookies, You can set Your Internet browser to refuse cookies or to alert You when cookies are being sent.
In some instances, You may have received a unique client ID and created a password in order to use the secure portions of this website. You are requested not to divulge Your client ID or password to anyone other than EXPERT COMPUTERS personnel and then only for the purpose of permitting them to provide service to You.
In addition to Personal Information You provide and cookies, EXPERT COMPUTERS may collect other information about Your visits to our website. For example, We may collect information about Your computer, such as Your IP address (a number assigned to Your computer whenever You surf the World Wide Web); the type of Internet browser You are using; the type of computer operating system You are using; or the domain name of the website from which You linked to our website. This information will not be linked to Your Personal Information and will only be collected in the aggregate in connection with all the Users of our website for planning, forecasting and/or evaluation purposes.
Please note that this Policy does not cover aggregated data from which the identity of an individual cannot be determined. EXPERT COMPUTERS retains the right to use aggregated data in any way that it determines appropriate.
EXPERT COMPUTERS has no control over the content of third party websites that may be identified on the EXPERT COMPUTERS website or, if applicable, accessed through hyperlinks.

Your Consent

Your provision of Personal Information to EXPERT COMPUTERS means that You agree and consent that EXPERT COMPUTERS may collect, use and disclose Your Personal Information in accordance with this Policy. If You do not agree with these terms, You are requested not to provide any Personal Information to EXPERT COMPUTERS. Certain services can only be offered if You provide Personal Information to EXPERT COMPUTERS. Consequently, if You choose not to provide Us with any required Personal Information, EXPERT COMPUTERS may not be able to offer You certain services.
If You do not wish to receive information regarding the products and services offered by EXPERT COMPUTERS and its trusted affiliates, independent contractors and business partners please send an email to the person indicated at the end of this Policy.

How EXPERT COMPUTERS uses Personal Information

EXPERT COMPUTERS may, from time-to-time, use Personal Information collected through this website to: (i) provide Users with a product or service that has been requested; (ii) contact Users directly regarding products and services offered by EXPERT COMPUTERS and its trusted affiliates and partners; (iii) understand User preferences in order to enhance Users' experience with EXPERT COMPUTERS and such affiliates and partners; and (iv) research the effectiveness of the website and the marketing, advertising and sales efforts of EXPERT COMPUTERS, its trusted affiliates, independent contractors and business partners.
EXPERT COMPUTERS's use of Personal Information is limited to these purposes. Unless permitted by law, no Personal Information about a User is collected, without first obtaining the consent of the individual to the collection, use and dissemination of that information.

Disclosure of Personal Information

EXPERT COMPUTERS will use all information collected from their Users for internal purposes only. EXPERT COMPUTERS may disclose Personal Information of Users to organizations that perform services on behalf of EXPERT COMPUTERS ("Service Providers"). Personal Information will only be provided to Service Providers if they agree to use such information solely for the purposes of providing services to EXPERT COMPUTERS and under the instruction of EXPERT COMPUTERS and, with respect to that information, to act in a manner consistent with the relevant principles articulated in this Policy. However, EXPERT COMPUTERS bears no responsibility for any other use of such Personal Information by the Service Providers.
In some situations, EXPERT COMPUTERS may also disclose Personal Information of Users to organizations that may be partners in promotional activities ("Promotional Partners"). In such instances, this will only be done if our Promotional Partners agree to use such information solely for the specific, proposed promotional activity and in accordance with this Policy. Information provided by a Promotional Partner to EXPERT COMPUTERS will be treated in accordance with this Policy. However, EXPERT COMPUTERS bears no responsibility for any other use of such Personal Information by that Promotional Partner.
Please note that there are circumstances where the use or disclosure of Personal Information may be justified or permitted or where EXPERT COMPUTERS is obliged to disclose information without consent. Such circumstances may include:

  • Where EXPERT COMPUTERS believes in good faith that the law requires it;
  • Where EXPERT COMPUTERS believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
  • Where it is necessary to protect the rights or property of EXPERT COMPUTERS and collect any money owing; or
  • Where the information is public.
Where obliged or permitted to disclose information without consent, EXPERT COMPUTERS will not disclose more information than is required. EXPERT COMPUTERS does not sell or otherwise disclose to third parties any Personal Information that it has obtained.

Maintenance and Security of Personal Information

EXPERT COMPUTERS retains Personal Information about Users as long as EXPERT COMPUTERS believes it is necessary to fulfill the purpose for which it was collected. Currently, EXPERT COMPUTERS holds the Personal Information in the City of Houston and the City of Toronto. Personal Information about Users that is maintained on our systems is protected using industry standard security measures. However, We cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure and transmission of information over the Internet is susceptible to possible loss, misrouting, interception and misuse.

Access to Personal Information

EXPERT COMPUTERS provides individuals with access to Personal Information held about them.
If an individual believes that their Personal Information of file is not correct, they may request an update of that information by sending a request to the person indicated below. EXPERT COMPUTERS reserves the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate. An individual may also request that EXPERT COMPUTERS delete an individual's Personal Information from EXPERT COMPUTERS's system and records. However, due to technical constraints and the fact that EXPERT COMPUTERS backs up its systems, Personal Information may continue to reside in EXPERT COMPUTERS's systems after deletion. Individuals, therefore, should not expect that their Personal Information would be completely removed from EXPERT COMPUTERS's systems in response to an accepted request for deletion.
EXPERT COMPUTERS reserves the right to decline access to Personal Information where the information requested:

a) Would disclose the Personal Information of another individual or of a deceased individual;

b) Would disclose business confidential information that may harm EXPERT COMPUTERS or the competitive position of a third party;

c) Is subject to solicitor-client or litigation privilege;

d) Could reasonably result in:

i) serious harm to the treatment or recovery of the individual concerned;
ii) serious emotional harm to the individual or another individual; or

iii) serious bodily harm to another individual;

e) May harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions;

f) Is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information; or

g) Does not exist, is not held, or cannot be found by EXPERT COMPUTERS.

Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for non-disclosure. Where information will be disclosed, EXPERT COMPUTERS will endeavour to provide the information in question within a reasonable time and no later than thirty (30) days following the request.
EXPERT COMPUTERS will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, EXPERT COMPUTERS will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.
To guard against fraudulent requests for access, EXPERT COMPUTERS will require sufficient information to allow it to confirm the identity of the person making the request before granting access or making corrections.

Amendment of EXPERT COMPUTERS practices and this Policy

This statement is in effect and was last revised as of April 10th, 2007. EXPERT COMPUTERS will from time to time review and revise its privacy practices and this Policy. In the event of any amendment, an appropriate notice will be posted on this website. Policy changes will apply to the information collected from the date of posting of the revised Policy to EXPERT COMPUTERS 's website as well as to existing information held by EXPERT COMPUTERS.


If You have any questions about the privacy practices of EXPERT COMPUTERS, or You wish to access Your Personal Information, please contact:

Expert Computers Headquarters
3395 American Drive, Suite 1-5
Mississauga, ON L4V 1T5